r786 Privacy Policy

1. Introduction

r786 ("r786", "we", "us", "our") operates the online gaming and sports betting platform accessible at r786.club. In the course of providing our services to users in Pakistan and other jurisdictions, r786 necessarily collects, processes, and stores certain categories of personal information.

This Privacy Policy ("Policy") sets out in detail what personal data r786 collects from you, the purposes for which that data is processed, the legal basis for that processing, how long we retain it, with whom we share it, and what rights you have in relation to your personal information.

This Policy applies to all users of the r786 platform, including registered account holders, visitors to r786.club who have not registered, and individuals who contact r786 support via any channel. It covers data collected through the r786.club website and all associated services and features of the r786 platform.

2. Personal Data We Collect

2.1 Registration Data

When you create an r786 account, we collect the information you provide during the registration process, which includes but is not limited to:

• Full legal name;
• Date of birth (to verify you are 18 or older);
• Email address;
• Mobile phone number;
• Residential address, including city (e.g., Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad) and postal code;
• Account username and password (stored in hashed form).

2.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) compliance process, r786 may request and collect:

• Copies of government-issued photo identification (e.g., CNIC, passport);
• Proof of residential address (e.g., utility bill, bank statement);
• Proof of ownership of payment methods used on the platform;
• Selfie or liveness verification images where required by our compliance procedures.

2.3 Financial Data

r786 collects data relating to your financial transactions on the platform, including deposit and withdrawal amounts, dates, payment methods used (JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah), and transaction reference identifiers. r786 does not store complete payment credential details such as full bank account numbers – this information is processed by our licensed payment partners and is not retained on r786 servers.

2.4 Gaming & Betting Activity Data

r786 records your gaming and betting activity on the platform, including bets placed, game sessions, wager amounts, game outcomes, and account balance changes. This data is integral to the operation of the platform and to our responsible gaming monitoring obligations.

2.5 Technical & Device Data

r786 automatically collects certain technical data when you access the platform, including: IP address; browser type and version; operating system; device type and screen resolution; referring URL; session duration and page navigation data; and cookie identifiers.

2.6 Communications Data

When you contact r786 support via live chat, email, or any other channel, we retain records of those communications, including the content of messages, timestamps, and any attachments provided for the purposes of resolving queries and improving our service.

3. How We Collect Your Data

r786 collects personal data through the following primary means:

• Direct provision: Information you provide when registering, completing KYC verification, making deposits or withdrawals, adjusting account settings, or contacting support;
• Automated collection: Technical and device data collected automatically through cookies, web server logs, and similar technologies when you access r786.club;
• Third-party sources: Identity verification data returned by our KYC service providers; fraud and risk signals from our payment processing partners; and publicly available information used to fulfil compliance obligations.

4. How r786 Uses Your Personal Data

r786 processes your personal data for the following purposes:

• To create, maintain, and administer your r786 account;
• To process deposits, withdrawals, and other financial transactions in PKR;
• To verify your identity and age as required by our KYC compliance framework;
• To detect and prevent fraud, money laundering, and other unlawful activity;
• To monitor gaming activity for responsible gaming purposes and to apply player protection measures where appropriate;
• To provide customer support and resolve account queries;
• To send service-related communications including transaction confirmations, security alerts, and account notices;
• To analyse platform usage and improve the r786 user experience for Pakistani players;
• To comply with applicable legal and regulatory obligations;
• To enforce our Terms & Conditions and other platform policies.

r786 does not sell your personal data to third parties for their independent marketing purposes.

5. Legal Basis for Processing

r786 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract between r786 and you as a registered account holder, including account administration and payment processing;
• Legal obligation: Processing required to comply with applicable laws including anti-money laundering obligations and age verification requirements;
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement where those interests are not overridden by your fundamental rights;
• Consent: Where you have given specific, informed consent to processing, such as for optional marketing communications.

6. Sharing Your Personal Data

r786 shares your personal data with third parties only in the following circumstances and only to the extent necessary:

• Payment processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and other payment service providers to facilitate deposits and withdrawals in PKR;
• KYC and identity verification providers: Third-party services engaged to verify your identity and age as required by compliance obligations;
• Fraud and risk management providers: Third-party fraud detection services that help r786 identify and prevent fraudulent account activity;
• Game content providers: Studio partners whose games are offered on the r786 platform may receive limited session data necessary to deliver and log game outcomes;
• Legal and regulatory authorities: Where r786 is legally required to disclose data to law enforcement, regulators, or other competent authorities;
• Professional advisers: Legal, financial, and audit professionals bound by confidentiality obligations.

r786 does not share your personal data with advertisers or third-party marketers without your explicit consent.

7. Data Retention

r786 retains your personal data for as long as your account is active and for a reasonable period thereafter as required to fulfil the purposes outlined in this Policy, including compliance with legal retention obligations.

In particular:

• Account registration and KYC data is retained for the duration of your account relationship and for a minimum period thereafter as required by applicable anti-money laundering regulations;
• Financial transaction records are retained as required by applicable financial record-keeping obligations;
• Gaming and betting activity records are retained in line with responsible gaming monitoring requirements;
• Support communications are retained for a period sufficient to resolve any related disputes or claims.

When data is no longer required for any legitimate purpose, r786 will securely delete or anonymise it.

8. Data Security

r786 implements technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and r786's servers;
• Hashed storage of account passwords;
• Access controls restricting personal data access to authorised personnel only;
• Regular review of security practices and infrastructure;
• Two-factor authentication available to all account holders.

While r786 takes reasonable steps to protect your data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the security of your own r786 login credentials and for notifying us immediately of any suspected unauthorised access to your account.

9. Your Data Rights

Subject to applicable law, you have the following rights in relation to your personal data held by r786:

• Right of access: You may request a copy of the personal data r786 holds about you;
• Right to rectification: You may request correction of inaccurate or incomplete personal data;
• Right to erasure: You may request deletion of your personal data, subject to r786's legal retention obligations;
• Right to restriction: You may request that r786 restrict the processing of your personal data in certain circumstances;
• Right to data portability: Where processing is based on consent or contract, you may request transfer of your data in a machine-readable format;
• Right to object: You may object to processing based on legitimate interests or for direct marketing purposes;
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact r786 at [email protected]. r786 will respond to verified requests within a reasonable timeframe in accordance with applicable law.

10. Cookies & Tracking Technologies

r786 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit r786.club.

10.1 Types of Cookies Used

• Essential cookies: Required for the platform to function, including authentication session management and security. These cannot be disabled without impacting platform functionality;
• Functional cookies: Remember your preferences and settings to improve your experience on repeat visits;
• Analytics cookies: Collect anonymised data about how users navigate the platform to help r786 identify areas for improvement.

You may manage cookie preferences through your browser settings. Disabling certain cookies may limit your ability to use some features of the r786 platform.

11. Minors

12. Changes to This Privacy Policy

r786 reserves the right to update or modify this Privacy Policy at any time. When material changes are made, r786 will notify registered users via the email address on file or via a prominent notice on the platform. The date of the most recent revision is displayed at the top of this page.

Your continued use of the r786 platform following notification of changes to this Policy constitutes your acceptance of the updated terms.

13. Contact Us

For privacy-related queries, data subject requests, or concerns about how r786 handles your personal information, please contact our team: